Shipping Policy

Last Updated: October 18, 2026

OVERVIEW

At Glowmirelle, operated by Earth's Touch LLC, we are committed to providing a reliable, convenient, and transparent shipping experience for every customer.

We strive to ensure that your favorite beauty and cosmetic products arrive safely and efficiently, wherever you are located.

We offer international shipping to supported destinations and work with trusted shipping and fulfillment partners to provide dependable delivery services.

Please review the following information regarding order processing, delivery estimates, shipping costs, tracking, and order modifications.

SECTION 1 - ORDER PROCESSING TIME

All orders undergo a processing period before being dispatched.

Estimated Processing Time: 24 to 48 Hours

During this period, our team may complete the following steps:

• Order confirmation and payment verification

• Product preparation and quality inspection

• Packaging and labeling

• Shipping arrangements and dispatch preparation

Processing times are estimates and may be extended during periods of high order volume, promotional campaigns, public holidays, or unexpected operational delays.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

SECTION 2 - DELIVERY TIMEFRAMES

Glowmirelle ships orders through international fulfillment and logistics partners.

Delivery times vary depending on your shipping destination, customs processing, local delivery services, and other factors outside our direct control.

Estimated Standard Delivery: 6 to 10 Business Days

Destination	Estimated Delivery
United States	6 to 10 business days
Canada	6 to 10 business days
Australia	6 to 10 business days
Other supported countries	Varies by destination

Holiday and Peak Season Delivery

During periods of increased shipping demand, delivery may take longer.

Destination	Estimated Delivery
United States	10 to 15 business days
Canada	10 to 15 business days
Australia	10 to 15 business days
Other supported countries	Varies by destination

Peak periods may include:

• Black Friday and Cyber Monday

• Christmas and New Year

• Valentine's Day

• Major promotional events

• International and local public holidays

Important: Delivery estimates do not include the initial order processing period unless expressly stated otherwise.

Delivery timeframes are estimates rather than guaranteed arrival dates. Actual delivery may be affected by customs inspections, weather conditions, carrier disruptions, and other unforeseen circumstances.

SECTION 3 - SHIPPING COSTS

Glowmirelle offers the following shipping option:

Standard Shipping with Tracking: FREE

Standard shipping includes:

• International delivery to supported destinations

• Shipment tracking

• Standard shipping protection as described below

Shipping Protection: Included with All Orders

There is no additional charge for standard shipping protection when it is included as part of your order.

If an optional paid shipping insurance upgrade is offered during checkout, its price and coverage terms will be clearly disclosed before purchase.

Any applicable customs charges, import taxes, or additional destination-specific fees will be addressed according to the information provided at checkout and applicable law.

SECTION 4 - SHIPPING INSURANCE AND PROTECTION

At Glowmirelle, we understand the importance of ensuring that your beauty products arrive in good condition.

We provide shipping protection intended to help address eligible situations involving packages that are lost, stolen, or damaged during transportation.

Insurance Coverage

Where shipping insurance or protection applies, it may cover:

• Packages confirmed lost during transit

• Packages damaged during transportation

• Eligible theft incidents involving shipped orders

Coverage is subject to the applicable shipping protection terms and any coverage limits disclosed at purchase.

Non-Refundable Shipping Insurance

If you choose to purchase optional shipping insurance, the insurance fee is generally non-refundable once coverage has commenced, except where a refund is required by applicable law or the specific insurance terms.

This provision does not affect your statutory rights regarding damaged, defective, missing, or undelivered goods.

Shipping Insurance Claims

If your package is lost, stolen, or arrives damaged, please contact our customer support team as soon as possible.

We ask customers to report:

• Damaged items: Within 7 days of receiving the package

• Lost packages: Within 14 days of the expected delivery date

When contacting us, please include:

• Your order number

• Your full name and email address

• A description of the issue

• Photographs of damaged products or packaging, if applicable

• Relevant tracking details or supporting documentation

These reporting periods are intended to help us investigate and resolve shipping issues efficiently. They do not override mandatory consumer rights or legally applicable claim periods.

Shipping Insurance Exclusions

Optional shipping insurance generally does not cover:

• Delays that do not result in physical loss or damage

• Indirect or consequential losses

• Damage that existed before shipment

• Situations expressly excluded by the applicable coverage terms

For claims or questions, please contact:

Support@glowmirelle.com

SECTION 5 - ORDER TRACKING

Once your Glowmirelle order has been processed and dispatched, tracking information will be provided where available.

You can use your tracking number to monitor the progress of your shipment.

Track Your Order:

www.glowmirelle.com

Tracking updates may take 24 to 72 hours after dispatch to appear in the shipping carrier's system.

During international transit, tracking information may not update continuously. This does not necessarily indicate that your package has stopped moving.

For assistance with tracking your order, please contact our support team.

SECTION 6 - CUSTOMS, DUTIES, AND IMPORT TAXES

International shipments may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.

Unless otherwise stated at checkout, customers may be responsible for applicable import duties, customs charges, and taxes collected by local authorities or shipping carriers.

These charges are determined by the destination country's regulations and are not necessarily included in the product price or shipping cost.

Customs clearance procedures may also extend the estimated delivery timeframe.

We recommend reviewing your country's import requirements before placing an international order.

SECTION 7 - INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information at checkout.

Please carefully verify:

• Recipient name

• Street address

• Apartment or unit number

• City and postal code

• Country

• Contact telephone number

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful.

If you notice an error in your shipping information, contact us immediately at Support@glowmirelle.com.

We will make reasonable efforts to assist with corrections before dispatch, but changes cannot be guaranteed once an order enters processing.

Any additional costs resulting from incorrect information provided by the customer may be the customer's responsibility where permitted by applicable law.

SECTION 8 - LOST, STOLEN, OR DAMAGED PACKAGES

We take shipping issues seriously and aim to resolve them as efficiently as possible.

Lost Packages

If your order has not arrived within the estimated delivery period, please review the tracking information and contact our customer support team.

We may investigate the shipment with the relevant logistics provider.

Damaged Packages

If your Glowmirelle products arrive damaged, please contact us with your order number and photographs of the affected items and packaging.

Depending on the circumstances and applicable law, we may offer a replacement, refund, or another appropriate resolution.

Stolen Packages

If tracking indicates that your package was delivered but you have not received it, please check with household members, neighbors, or your local delivery provider.

Contact us if the package cannot be located so we can review the available delivery information and determine the next steps.

Nothing in this section restricts any consumer rights relating to undelivered or damaged goods.

SECTION 9 - ORDER MODIFICATIONS AND CANCELLATIONS

Glowmirelle begins processing orders shortly after they are submitted to help ensure timely dispatch.

Once an order has been placed, modifications and cancellations cannot be guaranteed.

This includes requests to:

• Change products or quantities

• Update the shipping address

• Modify order details

• Cancel an order before dispatch

If you need assistance, please contact Support@glowmirelle.com as soon as possible.

Our team may be able to assist if the order has not yet entered fulfillment, but we cannot guarantee that changes will be possible.

Once an order has been dispatched, changes or cancellations may no longer be possible through our fulfillment system.

This policy does not limit any mandatory cancellation, withdrawal, refund, or other consumer rights provided by applicable law.

For information about returns or refunds after delivery, please refer to our Refund Policy.

SECTION 10 - SHIPPING DELAYS AND UNFORESEEN CIRCUMSTANCES

While we work to provide a dependable delivery experience, certain circumstances may affect shipping schedules.

Examples include:

• Customs inspections or delays

• Severe weather conditions

• Natural disasters

• Transportation disruptions

• Carrier operational issues

• Public holidays

• High seasonal order volumes

• Incorrect or incomplete delivery information

• Circumstances outside our reasonable control

If your order experiences an unexpected delay, we encourage you to contact our customer support team for assistance.

Where required by applicable law, we will provide appropriate remedies for orders that cannot be delivered within legally required timeframes.

SECTION 11 - CONTACT INFORMATION

If you have questions about shipping, tracking, delivery estimates, damaged products, or order fulfillment, please contact us.

Brand Name: Glowmirelle

Legal Company Name: Earth's Touch LLC

Registered Business Address:

208 N 29th St
Billings, Montana 59101
United States of America

Company Registration Number: 42-2269738

Customer Support Email: Support@glowmirelle.com

Website: www.glowmirelle.com

Our customer support team is available to assist with shipping-related questions and concerns.

© 2026 Glowmirelle. All Rights Reserved.